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ABOUT US |
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Citizen Group of
companies is a young
and dynamic media
company, with a
youthful and
enthusiastic team
determined to
accomplish the
vision of becoming a
World-class Indian
Publishing & Online
Media.
Citizensindia.com is
a leading structured
local search,
directory and media
company that
connects consumers
and merchants
through trusted
content, local
expertise and
user-friendly tools.
By delivering
trusted content
citizensindia.com
empowers users to
make easy decisions
about where to spend
their time and
money.
Our business
philosophy is based
on four core values
–
Customer Focus
Operational
Excellence,
Product Leadership
and
People.
We believe that the
ultimate identity
and success of our
company will reside
in the exceptional
quality of our
people and their
extraordinary
efforts. For this
reason, we are
committed to hiring,
developing,
motivating and
retaining the best
people in the
industry.
Our mission is to be
World-class Indian
Publishing & Online
Media benchmarking
ourselves against
international
standards and best
practices in terms
of product
offerings,
technology, service
levels, risk
management and audit
& compliance. The
objective is to
build sound customer
base across distinct
businesses so as to
be a preferred
Yellow Pages & Call
Centre Services for
target retail and
wholesale customer
segments,
Professionals,
Industries & Other
Small & Medium
enterprises so as to
achieve a healthy
growth in
profitability,
consistently &
business in crores.
We are committed to
do this while
ensuring the highest
levels of ethical
standards,
professional
integrity, corporate
governance and
regulatory
compliance.
Our business
strategy emphasizes
the following :-
1. Increase our
market share in
India’s expanding
Yellow Pages & Call
Centre Services
industry by
following a
disciplined growth
strategy focusing on
quality and not on
quantity and
delivering high
quality customer
service.
2. Leverage our
technology platform
and open scaleable
systems to deliver
more products to
more customers and
to control operating
costs.
3. Develop
innovative products
and services that
attract our targeted
customers and
address
inefficiencies in
the Indian
advertising sector.
4. Focus on high
earnings growth with
low volatility.
COMPANY PROFILE
Citizen Group of
Companies
• Citizen Infoline
Ltd.
• Citizen
Communication Ltd.
• Inception: 1994 &
1996.
PROMOTER DIRECTORS
Mr. O. P. Jain & Mr.
T. S. Jain.
The Promoters of
Citizen Group Mr. O.
P. Jain & Mr. T. S.
Jain were initially
involved in Textile
business and later
diverted their
business to Finance
and Investment
sector.
The Promoters have
formed a company
called “ Citizen
Securities Limited ”
in year 1994 for the
finance and
investment business
and came out with a
Public issue
aggregating Rs. 322
Lacs in year 1995
which was
oversubscribed by
108 times. Further
in year 1996 they
constituted another
company named “
Citizen Amusement &
Organizers Ltd ” for
real estate
business.
Later in year 1997
the Group has
diversified its
business in to
“INFORMATION
TECHNOLOGY” in
association with A &
M Communication Pvt.
Ltd. and has
launched Tele
Information Service
on Telephone no. 211
2222 in Ahmedabad
city. The
revolutionary
concept that has
changed the way
people buy Products
& Services.
After detail
research &
exploration in the
field of advertising
and communication,
The group has
launched first of
it’s kind Yellow
Pages with two
additional features
for the first time
in India with the
brand name of
“Citizen’s Yellow
Pages” having
assistance of Call
Centre and inbuilt
Telephone Diary in
year 2001.
These two
new !!
features in the
field of Yellow
Pages added by
Citizen group has
made the Yellow
Pages more
frequently used and
covered lots of
negative points and
limitation the print
media. It’s the one
and only Yellow
Pages in India with
online help. The
Yellow Pages is
having backup of
Call Centre which
helps it’s users to
find any Products or
Services from The
Yellow Pages and the
inbuilt Telephone
diary in the Yellow
Pages make the
Yellow Pages
frequently used,
that is how the
advertisers of
Yellow Pages gets
more business
compare to other
Yellow Pages.
Subsequent to this
features company
started first of its
kind Yellow Pages
website with the
help of which user
started getting
information of
products and
services online.
Addition to this was
the customers
display
advertisement
available online
which helped them to
generate more
business.
The company has
started its first
branch from
Ahmedabad city and
after getting great
success of the
unique Yellow Pages
and iNFOLINE
Services in
Ahmedabad,
The company has
started branches in
others cities i.e.
Mumbai, Chennai ,
Pune, Vadodara,
Surat & Rajkot .
FUTURE EXPANSION
PLANS:
The company is
highly optimistic
about its future
expansion of
business and
planning to start
branches of Yellow
Pages and iNFOLINE
Services in all
Metro and other big
cities of India and
abroad too. The
upcoming Branches in
India are Delhi,
Kolkatta, Bangalore,
Hyderabad, Nagpur,
Nasik, Chandigarh,
Kanpur, Lucknow,
Jaipur, Jodhpur,
Indore, Bhopal,
Cochin, Coimbatore
etc.
OUR
MISSION STATEMENT:
To develop the
India’s largest
yellow page network.
In doing so,
consumers will be
able to find a
business or service
with ease. Our goal
is to deliver a
simple to use
information resource
which is both
enjoyable and
informative.
Further, We are
looking forward to
match the needs of
the advertisers who
require smart
solutions to their
business essentials.
Our Strength lies in
our power to apply
knowledge and
expertise in
Customer
satisfaction. It is
not surprising to
say that everyday we
generate business
worth crores |
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